[ CourseWikia.com ] Empathy for Customer Service Professionals (2023)

Torrent Hash:
E8C190E12297D8815A642330C09B26BA2F998E86
Number of Files:
21
Content Size:
69.89MB
Convert On:
2023-07-28
Keywords:
CourseWikiacomEmpathyforCustomerServiceProfessionals2023
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File Name
Size
Get Bonus Downloads Here.url
181B
~Get Your Files Here !/01 - Introduction/01 - Customers remember how you make them feel.mp4
4.55MB
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~Get Your Files Here !/01 - Introduction/01 - Customers remember how you make them feel.srt
1.59KB
~Get Your Files Here !/02 - 1. Why Empathy in Customer Service Matters/01 - Explore the role of empathy in customer service.mp4
11.05MB
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~Get Your Files Here !/02 - 1. Why Empathy in Customer Service Matters/01 - Explore the role of empathy in customer service.srt
4.13KB
~Get Your Files Here !/03 - 2. Empathy The Secret to a Great Customer Experience/01 - Be an empathic customer service professional.mp4
12.71MB
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~Get Your Files Here !/03 - 2. Empathy The Secret to a Great Customer Experience/01 - Be an empathic customer service professional.srt
5.12KB
~Get Your Files Here !/03 - 2. Empathy The Secret to a Great Customer Experience/02 - If genuine empathy is hard for you, try this.mp4
8.78MB
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~Get Your Files Here !/03 - 2. Empathy The Secret to a Great Customer Experience/02 - If genuine empathy is hard for you, try this.srt
3.71KB
~Get Your Files Here !/04 - 3. Build Your Empathy Quotient/01 - Would you say that to your grandmother.mp4
6.98MB
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~Get Your Files Here !/04 - 3. Build Your Empathy Quotient/01 - Would you say that to your grandmother.srt
3.1KB
~Get Your Files Here !/05 - 4. Apply Empathy to Your Customer Support Tool Kit/01 - Diffuse anger with empathy.mp4
8.07MB
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~Get Your Files Here !/05 - 4. Apply Empathy to Your Customer Support Tool Kit/01 - Diffuse anger with empathy.srt
3.69KB
~Get Your Files Here !/05 - 4. Apply Empathy to Your Customer Support Tool Kit/02 - Use empathy to your advantage in customer support.mp4
6.5MB
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~Get Your Files Here !/05 - 4. Apply Empathy to Your Customer Support Tool Kit/02 - Use empathy to your advantage in customer support.srt
2.81KB
~Get Your Files Here !/05 - 4. Apply Empathy to Your Customer Support Tool Kit/03 - Convey empathy when things go wrong for the customer.mp4
6.48MB
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~Get Your Files Here !/05 - 4. Apply Empathy to Your Customer Support Tool Kit/03 - Convey empathy when things go wrong for the customer.srt
3.48KB
~Get Your Files Here !/06 - Conclusion/01 - Continue to cultivate your empathy skills.mp4
4.7MB
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~Get Your Files Here !/06 - Conclusion/01 - Continue to cultivate your empathy skills.srt
1.78KB
~Get Your Files Here !/Bonus Resources.txt
386B
~Get Your Files Here !/Ex_Files_Empathy_for_Customer_Service_Professionals/Exercise Files/Empathy Statements.pdf
41.56KB

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