[ FreeCourseWeb.com ] Linkedin - Customer Experience Leadership (2021)

Torrent Hash:
9B9C95DF0FFAB7DEA458BBA29B93E26B2E61848A
Number of Files:
33
Content Size:
342.12MB
Convert On:
2021-09-13
Magnet Link:
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File Name
Size
Get Bonus Downloads Here.url
183B
~Get Your Files Here !/Bonus Resources.txt
357B
~Get Your Files Here !/Ex_Files_Customer_Experience_Leadership/Exercise Files/Additional Resources.pdf
36.85KB
~Get Your Files Here !/[1] Introduction/[1] What does customer experience (CX) look like.mp4
12.86MB
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~Get Your Files Here !/[1] Introduction/[1] What does customer experience (CX) look like.srt
1.2KB
~Get Your Files Here !/[2] 1. Establish Your Approach/[1] Establish a broad understanding of customer experience.mp4
24.84MB
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~Get Your Files Here !/[2] 1. Establish Your Approach/[1] Establish a broad understanding of customer experience.srt
6.11KB
~Get Your Files Here !/[2] 1. Establish Your Approach/[2] Define and communicate your vision and goals.mp4
31.15MB
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~Get Your Files Here !/[2] 1. Establish Your Approach/[2] Define and communicate your vision and goals.srt
5.97KB
~Get Your Files Here !/[2] 1. Establish Your Approach/[3] Build on a foundation of employee engagement.mp4
23.98MB
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~Get Your Files Here !/[2] 1. Establish Your Approach/[3] Build on a foundation of employee engagement.srt
5.93KB
~Get Your Files Here !/[3] 2. Listen and Respond/[1] Execute a voice of the customer strategy.mp4
23.21MB
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~Get Your Files Here !/[3] 2. Listen and Respond/[1] Execute a voice of the customer strategy.srt
5.67KB
~Get Your Files Here !/[3] 2. Listen and Respond/[2] Establish key performance indicators.mp4
22.45MB
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~Get Your Files Here !/[3] 2. Listen and Respond/[2] Establish key performance indicators.srt
5.82KB
~Get Your Files Here !/[3] 2. Listen and Respond/[3] Boost the strategic value of customer service.mp4
21.98MB
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~Get Your Files Here !/[3] 2. Listen and Respond/[3] Boost the strategic value of customer service.srt
6.29KB
~Get Your Files Here !/[4] 3. Educate and Design/[1] Tell your customer’s story.mp4
26.35MB
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~Get Your Files Here !/[4] 3. Educate and Design/[1] Tell your customer’s story.srt
5.93KB
~Get Your Files Here !/[4] 3. Educate and Design/[2] Build your dashboards.mp4
19.81MB
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~Get Your Files Here !/[4] 3. Educate and Design/[2] Build your dashboards.srt
5.58KB
~Get Your Files Here !/[4] 3. Educate and Design/[3] Shape supporting processes and technologies.mp4
27.38MB
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~Get Your Files Here !/[4] 3. Educate and Design/[3] Shape supporting processes and technologies.srt
6.14KB
~Get Your Files Here !/[5] 4. Inspire and Innovate/[1] Build a culture of customer advocacy.mp4
20.11MB
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~Get Your Files Here !/[5] 4. Inspire and Innovate/[1] Build a culture of customer advocacy.srt
5.49KB
~Get Your Files Here !/[5] 4. Inspire and Innovate/[2] Strive for participation in product and service innovation.mp4
24.94MB
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~Get Your Files Here !/[5] 4. Inspire and Innovate/[2] Strive for participation in product and service innovation.srt
5.73KB
~Get Your Files Here !/[5] 4. Inspire and Innovate/[3] Use governance to propel innovation.mp4
24.22MB
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~Get Your Files Here !/[5] 4. Inspire and Innovate/[3] Use governance to propel innovation.srt
5.91KB
~Get Your Files Here !/[6] 5. Build on the Momentum/[1] Rally support for investments.mp4
18.76MB
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~Get Your Files Here !/[6] 5. Build on the Momentum/[1] Rally support for investments.srt
6.24KB
~Get Your Files Here !/[6] 5. Build on the Momentum/[2] Aspire to the highest level of leadership.mp4
19.96MB
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~Get Your Files Here !/[6] 5. Build on the Momentum/[2] Aspire to the highest level of leadership.srt
5.53KB

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