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tupac10_iso_9001_o_caminho_da_qualidade.pdf
1.39MB
tupac11_os_principios_da_qualidade.pdf
992.24KB
tupac12_pdca.pdf
1003.04KB
tupac13_programa_5s_qualidade_total.pdf
982.23KB
tupac14_satisfacao_do_cliente.pdf
968.23KB
tupac2_a_qualidade_e_a_iso_9001.pdf
932.9KB
tupac3_acao_corretiva_e_preventiva.pdf
846.06KB
tupac4_auditoria_da_qualidade_como_se_preparar.pdf
1009.66KB
tupac5_iso_9001_certificar_ou_nao_certificar.pdf
833.01KB
tupac6_cliente_a_importancia_de_um_bom_atendimento.pdf
1.02MB
tupac7_comunicacao_economica_e_eficaz.pdf
935.89KB
tupac8_iso_9000.pdf
1.69MB
tupac9_normas_o_rumo_para_a_qualidade.pdf
900.69KB
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