Lynda - Delivering Bad News to a Customer

Torrent Hash:
611E0F702CF8DDDC8AC6871DA46D48095CE22F0C
Number of Files:
15
Content Size:
340.25MB
Convert On:
2017-09-20
Keywords:
LyndaDeliveringBadNewstoCustomer
Magnet Link:
Download
Play Now
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File Name
Size
04. Communication Channels/01. Email.mp4
18.08MB
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02. The Four Keys to Delivering Bad News/02. Acknowledge concern.mp4
18.43MB
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03. What to Do in Specific Situations That Call for Bad News/02. It's impossible to do.mp4
19MB
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05. Conclusion/01. Next steps.mp4
19.43MB
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03. What to Do in Specific Situations That Call for Bad News/03. When you have to say no.mp4
20.63MB
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04. Communication Channels/03. Phone.mp4
21.13MB
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04. Communication Channels/04. Face-to-face interactions.mp4
21.22MB
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00. Introduction/01. Welcome.mp4
21.33MB
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02. The Four Keys to Delivering Bad News/04. Offer alternatives.mp4
22.07MB
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02. The Four Keys to Delivering Bad News/01. Be clear and unequivocal.mp4
24.3MB
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03. What to Do in Specific Situations That Call for Bad News/01. Policy conflicts.mp4
24.63MB
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04. Communication Channels/02. Text or chat.mp4
25MB
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02. The Four Keys to Delivering Bad News/03. Be open to and encourage questions.mp4
25.44MB
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01. The Problem - Not Knowing How to Break Bad News to a Costumer/02. The solution The four keys.mp4
28.93MB
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01. The Problem - Not Knowing How to Break Bad News to a Costumer/01. How most people get it wrong.mp4
30.63MB
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