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Complaints apologies and excuses/how_to_071128_complain_informal.mp3
2.02MB
Complaints apologies and excuses/how_to_071128_complain_informal.pdf
21.96KB
Complaints apologies and excuses/how_to_071205_annoyance.mp3
1.37MB
Complaints apologies and excuses/how_to_071205_annoyance.pdf
18.4KB
Complaints apologies and excuses/how_to_complain.mp3
1.72MB
Complaints apologies and excuses/how_to_complain.pdf
23.03KB
Complaints apologies and excuses/howto_071023_saying_sorry.mp3
1.71MB
Complaints apologies and excuses/howto_071023_saying_sorry.pdf
22.03KB
Complaints apologies and excuses/howto_071030_accepting_apologies.mp3
1.72MB
Complaints apologies and excuses/howto_071030_accepting_apologies.pdf
21.95KB
Complaints apologies and excuses/howto_071106_pointing_out_the_positive.mp3
1.72MB
Complaints apologies and excuses/howto_071106_pointing_out_the_positive.pdf
22.27KB
Conversations/how_to_080109_getbackontopic.mp3
1.72MB
Conversations/how_to_080109_getbackontopic.pdf
36.44KB
Conversations/how_to_080130_chat_up.mp3
1.77MB
Conversations/how_to_080130_chat_up.pdf
21.78KB
Conversations/how_to_080305_be_sarcastic.mp3
1.72MB
Conversations/how_to_080305_be_sarcastic.pdf
46.02KB
Conversations/how_to_080305_be_sarcastic_extra.mp3
422.83KB
Conversations/how_to_080305_be_sarcastic_extra.pdf
41.91KB
Conversations/how_to_close_topics.mp3
1.72MB
Conversations/how_to_close_topics.pdf
21.85KB
Conversations/howto_071114_funny_incidents.mp3
1.72MB
Conversations/howto_071114_funny_incidents.pdf
22.61KB
Conversations/howto_071121_gossip.mp3
1.72MB
Conversations/howto_071121_gossip.pdf
19.72KB
Conversations/howto_080123_serious_incidents.mp3
1.72MB
Conversations/howto_080123_serious_incidents.pdf
21.52KB
Conversations/howto_compliments.mp3
1.72MB
Conversations/howto_compliments.pdf
21.39KB
Conversations/howto_discussing_continuing_conversation.mp3
2.04MB
Conversations/howto_discussing_continuing_conversation.pdf
22.54KB
Conversations/howto_express_dislikes.mp3
1.68MB
Conversations/howto_express_dislikes_script.pdf
22.07KB
Conversations/howto_express_likes.mp3
1.66MB
Conversations/howto_express_likes_script.pdf
22.13KB
Conversations/howto_express_nostrong.mp3
1.62MB
Conversations/howto_express_nostrong.pdf
23.33KB
Discussion/1 - suggesting.mp3
1.78MB
Discussion/1 - suggesting.pdf
20.67KB
Discussion/2 - disagree.mp3
1.74MB
Discussion/2 - disagree.pdf
22.51KB
Discussion/3 - take_offence.mp3
1.72MB
Discussion/3 - take_offence.pdf
46.79KB
Discussion/4 - howto_uncertainty.mp3
1.72MB
Discussion/4 - howto_uncertainty.pdf
20.95KB
Discussion/5 - howto_uncertainty_extra.mp3
325KB
Discussion/5 - howto_uncertainty_extra.pdf
20.95KB
Discussion/6 - make_a_point.mp3
1.69MB
Discussion/6 - make_a_point.pdf
14.88KB
Good News Bad News/give_good_news.mp3
1.72MB
Good News Bad News/give_good_news.pdf
20.93KB
Good News Bad News/howto_give_bad_news.mp3
1.72MB
Good News Bad News/howto_give_bad_news.pdf
39KB
Good News Bad News/reacting_bad_news.mp3
1.72MB
Good News Bad News/reacting_bad_news.pdf
22.75KB
Good News Bad News/reacting_good_news.mp3
1.72MB
Good News Bad News/reacting_good_news.pdf
23.02KB
Good News Bad News/reacting_good_news_extra.mp3
379.08KB
Good News Bad News/reacting_good_news_extra.pdf
14.91KB
Hello and goodbye/how_to_071212_greetings_informal.mp3
2.05MB
Hello and goodbye/how_to_071212_greetings_informal.pdf
21.12KB
Hello and goodbye/how_to_071219_greet_formal.mp3
2.13MB
Hello and goodbye/how_to_071219_greet_formal.pdf
22.63KB
Hello and goodbye/how_to_071226_introductions_formal.mp3
2.06MB
Hello and goodbye/how_to_071226_introductions_formal.pdf
23.22KB
Hello and goodbye/how_to_080102_followup.mp3
2.05MB
Hello and goodbye/how_to_080102_followup.pdf
22.95KB
Hello and goodbye/how_to_080116_goodbye.mp3
2.13MB
Hello and goodbye/how_to_080116_goodbye.pdf
26.29KB
Instruction and Advice/1 - how_to_080213_positive_negative.mp3
1.72MB
Instruction and Advice/1 - how_to_080213_positive_negative.pdf
47.96KB
Instruction and Advice/2 - how_to_080220_recommendations.mp3
1.72MB
Instruction and Advice/2 - how_to_080220_recommendations.pdf
47.07KB
Instruction and Advice/3 - how_to_show_understanding.mp3
1.72MB
Instruction and Advice/3 - how_to_show_understanding.pdf
22.11KB
Instruction and Advice/4 - how_to_ask_directions.mp3
1.8MB
Instruction and Advice/4 - how_to_ask_directions.pdf
23.38KB
Requests offers and invitations/how_to_080206_ask_out.mp3
1.72MB
Requests offers and invitations/how_to_080206_ask_out.pdf
22.14KB
Requests offers and invitations/how_to_080206_ask_out_examples.mp3
559.05KB
Requests offers and invitations/how_to_080206_ask_out_examples.pdf
15.64KB
Requests offers and invitations/howto_ask_appointments.mp3
1.7MB
Requests offers and invitations/howto_ask_appointments.pdf
21.14KB
Requests offers and invitations/howto_ask_change_behaviour.mp3
1.72MB
Requests offers and invitations/howto_ask_change_behaviour.pdf
23.05KB
Requests offers and invitations/howto_ask_permission.mp3
1.57MB
Requests offers and invitations/howto_ask_permission_script.pdf
22.4KB
Requests offers and invitations/howto_decline_invitations.mp3
1.72MB
Requests offers and invitations/howto_decline_invitations.pdf
21.32KB
Requests offers and invitations/howto_make_informal_invitations.mp3
1.72MB
Requests offers and invitations/howto_make_informal_invitations_script.pdf
22.87KB
Requests offers and invitations/howto_polite_invitations.mp3
1.72MB
Requests offers and invitations/howto_polite_invitations.pdf
23.42KB
Requests offers and invitations/howto_polite_invitations_extra.mp3
240.09KB
Requests offers and invitations/howto_polite_invitations_extra.pdf
13.46KB
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