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[ DevCourseWeb.com ] Udemy - Customer Success Management - Basics To Advanced

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DevCourseWeb com Udemy Customer Success Management Basics To Advanced

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182B

~Get Your Files Here !/1 - AN OVERVIEW OF THE CUSTOMER Success Managers Role/1 - WHAT IS MEANT BY CUSTOMER SUCCESS.mp4

106.15MB

~Get Your Files Here !/1 - AN OVERVIEW OF THE CUSTOMER Success Managers Role/2 - TREATING YOUR CUSTOMER AS YOUR BUSINESS PARTNER.mp4

59.06MB

~Get Your Files Here !/1 - AN OVERVIEW OF THE CUSTOMER Success Managers Role/3 - WHERE DO CSMS FIT WITHIN THE WIDER ORGANIZATIONAL STRUCTURE.mp4

85.33MB

~Get Your Files Here !/2 - Readiness for Customer Success Management/4 - What Is Your Organizations Customer Success Strategy.mp4

27.77MB

~Get Your Files Here !/2 - Readiness for Customer Success Management/5 - What Is Your Role in Helping to Fulll Your Organizations CSM Strategy.mp4

37.89MB

~Get Your Files Here !/2 - Readiness for Customer Success Management/6 - What Assets and Resources Are Available to Help You.mp4

46.03MB

~Get Your Files Here !/2 - Readiness for Customer Success Management/7 - How Will You Plan and Manage Your Time.mp4

30.57MB

~Get Your Files Here !/3 - CUSTOMER SUCCESS MANAGEMENT TASKS TOOLS AND TECHNIQUES/10 - GETTING IN FRONT OF SENIOR MANAGEMENT AND C LEVEL CUSTOMER STAKEHOLDERS.mp4

44.15MB

~Get Your Files Here !/3 - CUSTOMER SUCCESS MANAGEMENT TASKS TOOLS AND TECHNIQUES/8 - THE RAPAE TASK MODELA WAY TO CATEGORIZE CSM ACTIVITIES.mp4

107.65MB

~Get Your Files Here !/3 - CUSTOMER SUCCESS MANAGEMENT TASKS TOOLS AND TECHNIQUES/9 - UNDERSTANDING THE CRITICAL PATH.mp4

68.09MB

~Get Your Files Here !/4 - Practical CSM Framework Phase 1 Preparation/11 - What Is Phase 1 Preparation All About.mp4

75.43MB

~Get Your Files Here !/4 - Practical CSM Framework Phase 1 Preparation/12 - Accessing Information.mp4

42.16MB

~Get Your Files Here !/4 - Practical CSM Framework Phase 1 Preparation/13 - Internal Handover.mp4

27.67MB

~Get Your Files Here !/4 - Practical CSM Framework Phase 1 Preparation/14 - Customer Information.mp4

57.66MB

~Get Your Files Here !/4 - Practical CSM Framework Phase 1 Preparation/15 - Initiative Information and Customer Outcome Requirements.mp4

27.95MB

~Get Your Files Here !/4 - Practical CSM Framework Phase 1 Preparation/16 - CSM Outcome Requirements.mp4

55.39MB

~Get Your Files Here !/4 - Practical CSM Framework Phase 1 Preparation/17 - Third Parties and Project Status.mp4

170.95MB

~Get Your Files Here !/4 - Practical CSM Framework Phase 1 Preparation/18 - Tools for PCSMF Phase 1 Preparation.mp4

34.53MB

~Get Your Files Here !/5 - Practical CSM Framework Phase 2 Commitment/19 - What Is Commitment All About.mp4

29.67MB

~Get Your Files Here !/5 - Practical CSM Framework Phase 2 Commitment/20 - Communicating with the Customer.mp4

164.98MB

~Get Your Files Here !/5 - Practical CSM Framework Phase 2 Commitment/21 - Developing a Stakeholder Management Strategy.mp4

90.82MB

~Get Your Files Here !/6 - Practical CSM Framework Phase 3 Onboarding/22 - What Is PCSMF Phase 3 Onboarding All About.mp4

13.71MB

~Get Your Files Here !/6 - Practical CSM Framework Phase 3 Onboarding/23 - Generic and Customized Onboarding Models.mp4

49.64MB

~Get Your Files Here !/6 - Practical CSM Framework Phase 3 Onboarding/24 - Information for Onboarding.mp4

148.24MB

~Get Your Files Here !/6 - Practical CSM Framework Phase 3 Onboarding/25 - Tools for PCSMF Phase 3 Onboarding.mp4

24.04MB

~Get Your Files Here !/7 - PRACTICAL CSM FRAMEWORK PHASE 4 ADOPTION PLANNING PART 1CONCEPTS/26 - WHAT IS ADOPTION ALL ABOUT.mp4

162.88MB

~Get Your Files Here !/7 - PRACTICAL CSM FRAMEWORK PHASE 4 ADOPTION PLANNING PART 1CONCEPTS/27 - UNDERSTANDING IMPACTED USERS.mp4

72.93MB

~Get Your Files Here !/7 - PRACTICAL CSM FRAMEWORK PHASE 4 ADOPTION PLANNING PART 1CONCEPTS/28 - RESEARCH TECHNIQUES.mp4

46.98MB

~Get Your Files Here !/7 - PRACTICAL CSM FRAMEWORK PHASE 4 ADOPTION PLANNING PART 1CONCEPTS/29 - CSM INVOLVEMENT IN ADOPTION RESEARCH.mp4

33.73MB

~Get Your Files Here !/8 - PRACTICAL CSM FRAMEWORK STAGE 4 ADOPTION PLANNING PART 2IMPLEMENTATION/30 - STEP 1 DETERMINE ADOPTION REQUIREMENTS.mp4

32.35MB

~Get Your Files Here !/8 - PRACTICAL CSM FRAMEWORK STAGE 4 ADOPTION PLANNING PART 2IMPLEMENTATION/31 - STEP 3 CREATE IMPACTED GROUPS.mp4

99.67MB

~Get Your Files Here !/8 - PRACTICAL CSM FRAMEWORK STAGE 4 ADOPTION PLANNING PART 2IMPLEMENTATION/32 - STEP 5 DETERMINE COMMUNICATION TRAINING AND SUPPORT REQUIREMENTS.mp4

78.43MB

~Get Your Files Here !/8 - PRACTICAL CSM FRAMEWORK STAGE 4 ADOPTION PLANNING PART 2IMPLEMENTATION/33 - STEP 5 DETERMINE COMMUNICATION TRAINING AND SUPPORT REQUIREMENTS.mp4

51.87MB

~Get Your Files Here !/Bonus Resources.txt

386B

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