[ CoursePig.com ] Linkedin - De-Escalating Conversations for Customer Service torrent, magnet, bt

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[ CoursePig.com ] Linkedin - De-Escalating Conversations for Customer Service

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1CDD6EB786D17988DB3CEADB5C259F86E7A14FD6

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Content Size:

641.9MB

Convert On:

2022-01-16

Keywords:

CoursePig com Linkedin De Escalating Conversations for Customer Service

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magnet:?xt=urn:btih:1CDD6EB786D17988DB3CEADB5C259F86E7A14FD6&dn=%5B%20CoursePig.com%20%5D%20Linkedin%20-%20De-Escalating%20Conversations%20for%20Customer%20Service

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File Name

Size

Get Bonus Downloads Here.url

179B

~Get Your Files Here !/1. Intense Customer Service Situations/001. Why you've been unsuccessful with angry customers.en.srt

2.22KB

~Get Your Files Here !/1. Intense Customer Service Situations/001. Why you've been unsuccessful with angry customers.mp4

18.99MB

~Get Your Files Here !/2. Pre-empt an Escalation/002. Three reasons situations escalate—and how to stop the cycle.en.srt

6.22KB

~Get Your Files Here !/2. Pre-empt an Escalation/002. Three reasons situations escalate—and how to stop the cycle.mp4

49.16MB

~Get Your Files Here !/2. Pre-empt an Escalation/003. Positive positioning with customers.en.srt

5.12KB

~Get Your Files Here !/2. Pre-empt an Escalation/003. Positive positioning with customers.mp4

41.45MB

~Get Your Files Here !/2. Pre-empt an Escalation/004. The principle of don't push.en.srt

6.48KB

~Get Your Files Here !/2. Pre-empt an Escalation/004. The principle of don't push.mp4

51.82MB

~Get Your Files Here !/2. Pre-empt an Escalation/005. Manage expectations with customers.en.srt

5.22KB

~Get Your Files Here !/2. Pre-empt an Escalation/005. Manage expectations with customers.mp4

39.94MB

~Get Your Files Here !/2. Pre-empt an Escalation/006. Be regretful but direct with customers.en.srt

4.36KB

~Get Your Files Here !/2. Pre-empt an Escalation/006. Be regretful but direct with customers.mp4

33.88MB

~Get Your Files Here !/3. Common Customer Issues/010. Yelling or cursing customer.en.srt

3.57KB

~Get Your Files Here !/3. Common Customer Issues/010. Yelling or cursing customer.mp4

28.73MB

~Get Your Files Here !/3. Three-Step De-escalation/007. Recognize the customer's emotions.en.srt

3.75KB

~Get Your Files Here !/3. Three-Step De-escalation/007. Recognize the customer's emotions.mp4

29.81MB

~Get Your Files Here !/3. Three-Step De-escalation/008. Resolve the customer's issue.en.srt

2.33KB

~Get Your Files Here !/3. Three-Step De-escalation/008. Resolve the customer's issue.mp4

17.8MB

~Get Your Files Here !/4. Common Customer Issues/009. When a customer disagrees with your policy.en.srt

4.75KB

~Get Your Files Here !/4. Common Customer Issues/009. When a customer disagrees with your policy.mp4

34.17MB

~Get Your Files Here !/6. Double Your Effectiveness De-escalation/016. Listen with the intent to understand.en.srt

4.6KB

~Get Your Files Here !/6. Double Your Effectiveness De-escalation/016. Listen with the intent to understand.mp4

36.13MB

~Get Your Files Here !/6. Double Your Effectiveness De-escalation/017. Use partnering language with customers.en.srt

3.17KB

~Get Your Files Here !/6. Double Your Effectiveness De-escalation/017. Use partnering language with customers.mp4

25.29MB

~Get Your Files Here !/6. Double Your Effectiveness De-escalation/018. Dealing with your own frustration.en.srt

4.51KB

~Get Your Files Here !/6. Double Your Effectiveness De-escalation/018. Dealing with your own frustration.mp4

34.48MB

~Get Your Files Here !/6. Double Your Effectiveness De-escalation/019. Dealing with demanding customers.en.srt

4.39KB

~Get Your Files Here !/6. Double Your Effectiveness De-escalation/019. Dealing with demanding customers.mp4

35.43MB

~Get Your Files Here !/7. Common Customer Issues/020. When a customer asks for a manager.en.srt

4.76KB

~Get Your Files Here !/7. Common Customer Issues/020. When a customer asks for a manager.mp4

35.99MB

~Get Your Files Here !/7. Common Customer Issues/021. When a customer disagrees with your policy.en.srt

4.65KB

~Get Your Files Here !/7. Common Customer Issues/021. When a customer disagrees with your policy.mp4

34.08MB

~Get Your Files Here !/7. Common Customer Issues/022. Customer's request is not possible.en.srt

4.43KB

~Get Your Files Here !/7. Common Customer Issues/022. Customer's request is not possible.mp4

32.95MB

~Get Your Files Here !/7. Common Customer Issues/022. Yelling or cursing customer.en.srt

3.72KB

~Get Your Files Here !/7. Common Customer Issues/022. Yelling or cursing customer.mp4

28.71MB

~Get Your Files Here !/Bonus Resources.txt

386B

~Get Your Files Here !/Glossary_De_Escalating_Conversations_Customer_Service/Exercise Files/Glossary.pdf

29.04KB

~Get Your Files Here !/NA. NA/0NA. Customer's request is not possible.en.srt

4.28KB

~Get Your Files Here !/NA. NA/0NA. Customer's request is not possible.mp4

32.96MB

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