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Get Bonus Downloads Here.url
176B
~Get Your Files Here !/01 - Introduction/01 - Building a strong foundation for customer experience.mp4
10.4MB
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~Get Your Files Here !/01 - Introduction/01 - Building a strong foundation for customer experience.srt
977B
~Get Your Files Here !/01 - Introduction/02 - Who is this course for.mp4
10.9MB
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~Get Your Files Here !/01 - Introduction/02 - Who is this course for.srt
2.35KB
~Get Your Files Here !/01 - Introduction/03 - What is customer experience.mp4
24.38MB
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~Get Your Files Here !/01 - Introduction/03 - What is customer experience.srt
5.84KB
~Get Your Files Here !/02 - 1. Customer Experience Foundation/01 - Pillar 1 Vision and goals.mp4
20.67MB
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~Get Your Files Here !/02 - 1. Customer Experience Foundation/01 - Pillar 1 Vision and goals.srt
7.01KB
~Get Your Files Here !/02 - 1. Customer Experience Foundation/02 - Pillar 2 Employee engagement.mp4
19.5MB
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~Get Your Files Here !/02 - 1. Customer Experience Foundation/02 - Pillar 2 Employee engagement.srt
5.28KB
~Get Your Files Here !/03 - 2. Customer Experience Listening/01 - Pillar 3 Voice of the customer.mp4
26.79MB
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~Get Your Files Here !/03 - 2. Customer Experience Listening/01 - Pillar 3 Voice of the customer.srt
5.78KB
~Get Your Files Here !/03 - 2. Customer Experience Listening/02 - Pillar 4 Customer service.mp4
28.72MB
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~Get Your Files Here !/03 - 2. Customer Experience Listening/02 - Pillar 4 Customer service.srt
6.79KB
~Get Your Files Here !/04 - 3. Customer Experience Design/01 - Pillar 5 Customer narrative.mp4
22.98MB
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~Get Your Files Here !/04 - 3. Customer Experience Design/01 - Pillar 5 Customer narrative.srt
6.39KB
~Get Your Files Here !/04 - 3. Customer Experience Design/02 - Pillar 6 Processes and technology.mp4
36.12MB
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~Get Your Files Here !/04 - 3. Customer Experience Design/02 - Pillar 6 Processes and technology.srt
7.16KB
~Get Your Files Here !/05 - 4. Customer Experience Inspiration/01 - Pillar 7 Customer advocacy.mp4
21.1MB
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~Get Your Files Here !/05 - 4. Customer Experience Inspiration/01 - Pillar 7 Customer advocacy.srt
5.87KB
~Get Your Files Here !/05 - 4. Customer Experience Inspiration/02 - Pillar 8 Innovation.mp4
28.12MB
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~Get Your Files Here !/05 - 4. Customer Experience Inspiration/02 - Pillar 8 Innovation.srt
6.11KB
~Get Your Files Here !/06 - 5. Customer Experience Momentum/01 - Pillar 9 Investments.mp4
15.09MB
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~Get Your Files Here !/06 - 5. Customer Experience Momentum/01 - Pillar 9 Investments.srt
5.58KB
~Get Your Files Here !/06 - 5. Customer Experience Momentum/02 - Pillar 10 Leadership.mp4
14.07MB
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~Get Your Files Here !/06 - 5. Customer Experience Momentum/02 - Pillar 10 Leadership.srt
4.37KB
~Get Your Files Here !/Bonus Resources.txt
386B
~Get Your Files Here !/Ex_Files_The_10_Pillars_of_Customer_Experience/Exercise Files/Additional Resources.pdf
33.53KB
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